Identity Connect is a charged extension to Salesforce Identity that enables an organisation to use their existing directory services. It specifically allows integration to Active Directory and enables the upload of user data from Active Directory to one or more Salesforce organisations, and automatically to synchronise this data when user entries are added, changed, or removed. In addition, Identity Connect enables single sign-on (SSO) to Salesforce, using the Security Assertion Markup Language (SAML)
Identity Connect is built on top of ForgeRock Bridge Service Provider Edition which is deployed as an on-premise identity service with a browser-based admin UI and acts as an identity bridge between Salesforce and the Enterprise’s active directory. The ForgeRock Bridge Service Provider Edition does not only support Active Directory Synchronisation but can provide Identity Synchronisation to other Directory Services and provide “Real-time, automated user account synchronisation between enterprise and cloud services”.
The majority of Active Directory usage is for internal enterprise staff and as such partners may be managed in other directory services. Therefore it is not unreasonable to ask when Salesforce will extend Identity Connect to support other directory services.
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